Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Forgotten Thunderbird password, new hard drive

  • 2 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 8 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ anne4

anne4
anne4
more options

The laptop on my husband's hard drive was replaced and his Thunderbird password apparently not saved. (He had always logged in automatically to Thunderbird and did not remember the password.) When he attempted to download Thunderbird onto the new hard drive (same laptop), he was unable to do so without his password. He uses Comcast/Xfinity email; he does know his Comcast/Xfinity password. How does he download Thunderbird and regain access to his emails on Thunderbird?

The laptop on my husband's hard drive was replaced and his Thunderbird password apparently not saved. (He had always logged in automatically to Thunderbird and did not remember the password.) When he attempted to download Thunderbird onto the new hard drive (same laptop), he was unable to do so without his password. He uses Comcast/Xfinity email; he does know his Comcast/Xfinity password. How does he download Thunderbird and regain access to his emails on Thunderbird?

Ọ̀nà àbáyọ tí a yàn

You say he knows the xfinity/comcast password. So use that. If it is unknown you will need to contact xfinity to have them reset it.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

You say he knows the xfinity/comcast password. So use that. If it is unknown you will need to contact xfinity to have them reset it.

anne4
anne4 Ìbéèrè olóhun
more options

My husband said this worked perfectly. Thanks so much for your help. He has an additional problem I will post separately.