"Incorrect Password" error when trying to resync my laptop
I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Firefox account on that laptop. I enter my standard email and the same password as on my desktop, but get an error stating, "Incorrect Password".
Following suggestion from an older thread with the same problem, I installed a nightly build on my desktop and tried to log in with that, unsuccessfully. Same problem. I used my same email and same password, but the nightly build version of Firefox reported the error, "Incorrect Password".
While thinking about this, I checked my newish phone and found it was not synced either. Using my email and password, I was unable to get it to sync. However, I was able to sync the phone using the QR code. So my phone is now synced to my Firefox account.
I really want to get the laptop to sync to my Firefox account and am mystified as to how to track down what the problem might be.
Ọ̀nà àbáyọ tí a yàn
Okay, figured it out. Turns out my password was not the same as I thought, but my standard log in was so automatic, that I didn't see a way to confirm the actual password. When I logged out and back in on my desktop, the password is filled in automatically, but is not visible. However, when I added a keystroke, (a couple of spaces), then the eyeball appeared that allowed me to view what my actual password was. Surprise, surprise it was different than what I thought it was. Once I could see the current password, I was able to log in to my laptop and the nightly build version using that email and password.
I suspect that the password I kept trying to use was for a different email and I simply forgot that I had switched emails. I will test this theory by trying to log in with the other email and the older password. Nope. I have the same password for the other email. Somehow I changed passwords and totally forgot.
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (2)
Working with the nightly build version just now, it seemed like it accepted my password, as it sent an authorization code to me. But, when I typed in the correct authorization code, then I got the error message, "Incorrect Password". Tried it twice with the same result. Tried again on the laptop and it immediately said, "Incorrect Password".
Ọ̀nà àbáyọ Tí a Yàn
Okay, figured it out. Turns out my password was not the same as I thought, but my standard log in was so automatic, that I didn't see a way to confirm the actual password. When I logged out and back in on my desktop, the password is filled in automatically, but is not visible. However, when I added a keystroke, (a couple of spaces), then the eyeball appeared that allowed me to view what my actual password was. Surprise, surprise it was different than what I thought it was. Once I could see the current password, I was able to log in to my laptop and the nightly build version using that email and password.
I suspect that the password I kept trying to use was for a different email and I simply forgot that I had switched emails. I will test this theory by trying to log in with the other email and the older password. Nope. I have the same password for the other email. Somehow I changed passwords and totally forgot.