We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

TB is unable to show stored PW when hardware acceleration is enabled and profile on a mounted network device

  • 6 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Wayne Mery

DJ_Ralf
DJ_Ralf
more options

After update to 102, TB is asking for a PW when starting in normal mode. -> PW-vault is empty When starting in safe-mode everything is working well. (PW-vault is not empty)

I tried to make a new profile. Then it worked, but only until next update (102.0.1).

This happend also after update to 102.0.2 and 102.0.3. :(

Now I tried to copy a not working profile folder from mounted NAS-drive to local drive. -> Profile on mounted device is working only in safe-mode -> Profile on local device is working well in normal mode

For me it looks like, TB is not able to read (decrypt?) stored PW from mounted devices in normal mode. (But it works well in safe-mode).

- Win10 - no addons

After update to 102, TB is asking for a PW when starting in normal mode. -> PW-vault is empty When starting in safe-mode everything is working well. (PW-vault is not empty) I tried to make a new profile. Then it worked, but only until next update (102.0.1). This happend also after update to 102.0.2 and 102.0.3. :( Now I tried to copy a not working profile folder from mounted NAS-drive to local drive. -> Profile on mounted device is working only in safe-mode -> Profile on local device is working well in normal mode For me it looks like, TB is not able to read (decrypt?) stored PW from mounted devices in normal mode. (But it works well in safe-mode). - Win10 - no addons

Ti ṣàtúnṣe nípa DJ_Ralf

Ọ̀nà àbáyọ tí a yàn

The problem is gone when I switch off the HW-acceleration in TB.  :) -> maybe a developer can have a look on this?

Ka ìdáhùn ni ìṣètò kíkà 👍 6

All Replies (6)

DJ_Ralf
DJ_Ralf Ìbéèrè olóhun
more options

Ọ̀nà àbáyọ Tí a Yàn

The problem is gone when I switch off the HW-acceleration in TB.  :) -> maybe a developer can have a look on this?

Ti ṣàtúnṣe nípa DJ_Ralf

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Thanks for the updated info. Can you file a bug report https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird

DJ_Ralf
DJ_Ralf Ìbéèrè olóhun
more options

@Wayne Mery: done

DJ_Ralf
DJ_Ralf Ìbéèrè olóhun
more options

@Wayne Mery: Would you please change the title to "TB is unable to show stored PW when hardware acceleration is enabled and profile on a mounted network device " -> happens only when profile is on network drives

Thank you

Sorry... now I've learned to do it by myself ...... ;)

Ti ṣàtúnṣe nípa DJ_Ralf

dmitriy.shremzer
dmitriy.shremzer
more options

How can i switch off hardware acceleration ?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Settings > General > scroll to bottom