Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Downolad Files

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Chris Ilias

more options

Hi I have a problem with Firefox (102.0) downloading / saving files to Macbook (OsMonterey). The files are saved in strange machines with the ending part. Ex: video.mp4.part The files cannot be opened. Has anyone had a similar problem and can I ask for support?

Hi I have a problem with Firefox (102.0) downloading / saving files to Macbook (OsMonterey). The files are saved in strange machines with the ending part. Ex: video.mp4.part The files cannot be opened. Has anyone had a similar problem and can I ask for support?
Ìsopọ̀ yíyà aṣàfihàn

All Replies (1)

more options

Hi diletanti, A .part file is there when the file is partially downloaded or the download has stopped, allowing you to resume the download at a future time.

If you see these files, open the download manager and check if the file is still downloading. - If it is, wait for the download to complete. - If it isn't, try the solutions in the following article and see if any of them help: What to do if you can't download or save files