We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I CAN'T REMOVE MY OLD ANDROID PHONE FROM MY ACCOUNT INFORMATION, HELP?

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Paul

photosbygeo1
photosbygeo1
more options

HI I'M GEO I AM SETTING UP A NEW ANDROID PHONE IN MY ACCOUNT AND CAN'T REMOVE THE OLD PHONE, IT'S NOT LETTING ME INSTALL THE NEW PHONE.

HI I'M GEO I AM SETTING UP A NEW ANDROID PHONE IN MY ACCOUNT AND CAN'T REMOVE THE OLD PHONE, IT'S NOT LETTING ME INSTALL THE NEW PHONE.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

If you sign into your account at https://accounts.firefox.com/signin and select "Connected Services", you will be able to remove your old phone from your account.

What happens when you link your new phone to your Firefox Account?