Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why does sync not maintain and populate my bookmark folder structure?

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 8 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ rjhfandclf

more options

I've just set up a new laptop and tried to sync all my bookmarks' (rather complex) sub-folder structure to the new machine, but sync strips out all the bookmarks and simply lumps them together above the then empty list of sub-folders. With several hundred specific bookmarks and several dozen folders in the structure, this creates a nightmare to sort out.

Have I missed a trick here perhaps, or is that the norm?

Thanks

I've just set up a new laptop and tried to sync all my bookmarks' (rather complex) sub-folder structure to the new machine, but sync strips out all the bookmarks and simply lumps them together above the then empty list of sub-folders. With several hundred specific bookmarks and several dozen folders in the structure, this creates a nightmare to sort out. Have I missed a trick here perhaps, or is that the norm? Thanks

All Replies (2)

more options

Hi

Do you still have your bookmarks saved in Firefox on your other device?

more options

Hello,

Yes; I have, but not with the files in the right folders ... something strange is going on now. I am actually using the bookmarks from one machine and will separately sync the history from a third (now redundant) one as well. I have just had to rebuild the structure in my first machine, because the old one dumped all its old rubbish into my new machine on syncing. I then turned bookmarks sync off on all three (having backed up what I wanted to keep), but somehow on closing and reopening bookmarks again on my main m/c, they have all been stripped out of the file structure all over again, along with all items on the bookmarks toolbar as well - which is incredibly annoying.

I have thus restored my back-up json file, but this also has its folders stripped out ... but what is most odd is that on opening the backed-up file, the toolbar bookmarks initially appear under the relevant folder in Library, but after approx 5 seconds they suddenly disappear in very rapid succession as they too are stripped out into the mass of other bookmarks!