Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Can't make calls in messenger all of a sudden?

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ LutraLutra

gitaarz
gitaarz
more options

After using messenger with no problems for years, yesterday I tried to make calls (audio/video) in messenger and keep getting an error message that my "brower" doen't support them now. I have the latest verion of Firefox 78.02. Anyone else experiencing this?

It asks me to use either Firefox (which I obviously have, or chrome).

I switched to chrome and got the same error message when trying to make a call as well.

Thanks for any help.

After using messenger with no problems for years, yesterday I tried to make calls (audio/video) in messenger and keep getting an error message that my "brower" doen't support them now. I have the latest verion of Firefox 78.02. Anyone else experiencing this? It asks me to use either Firefox (which I obviously have, or chrome). I switched to chrome and got the same error message when trying to make a call as well. Thanks for any help.
Ìsopọ̀ yíyà aṣàfihàn

All Replies (1)

LutraLutra
LutraLutra
more options

Hello!

Hmm... Have you checked your site permissions whether there are some permissions that might be turned off. Weird though that it happens on chrome as well.

Also try to launch Firefox in Safe mode and see if you get the same results.