Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Account Reset

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Eve

more options

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

Ọ̀nà àbáyọ tí a yàn

Yeah we can't delete the email due to security reasons (we can't verify for 100% sure that you're you without violating some privacy things) so you'll have to use a new email/account :(

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (1)

more options

Ọ̀nà àbáyọ Tí a Yàn

Yeah we can't delete the email due to security reasons (we can't verify for 100% sure that you're you without violating some privacy things) so you'll have to use a new email/account :(