Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How do I have a crash report deleted?

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

Thunderbird apparently crashed just now (actually I x'd it out before it had fully opened) and a box popped up, at the bottom of which was a 'quit Thunderbird' button. It was just after I'd clicked this that I noticed it was a crash report submission form, and that the 'submit report' box was checked by default. I do not want to submit a crash report to Mozilla, as I cannot risk the privacy of the machine, and it was not caused by a software problem in any case. Can someone tell me how to have the report deleted?

Thunderbird apparently crashed just now (actually I x'd it out before it had fully opened) and a box popped up, at the bottom of which was a 'quit Thunderbird' button. It was just after I'd clicked this that I noticed it was a crash report submission form, and that the 'submit report' box was checked by default. I do not want to submit a crash report to Mozilla, as I cannot risk the privacy of the machine, and it was not caused by a software problem in any case. Can someone tell me how to have the report deleted?

Ti ṣàtúnṣe nípa Kwcyn320

All Replies (3)

more options

Thunderbird by default submits crash reports to help them make Thunderbird more stable and secure. Crash Reports can be seen here: In thunderbird Help > Troubleshooting Information scroll down to 'Crash Reports' section click on 'All crash reports' to see list in a separate tab. You can remove them.

What is included in the Crash Reports: https://www.mozilla.org/en-US/privacy/thunderbird/#crash-reporter

Crash report options enable/disable here: Menu icon > Options > Advanced > 'Data Choices' tab

Ti ṣàtúnṣe nípa Toad-Hall

more options

Does removing the crash report in Thunderbird just remove it from my system, or does it remove it from public circulation as well?

more options

Kwcyn320 said

Does removing the crash report in Thunderbird just remove it from my system, or does it remove it from public circulation as well?

It removes it from your system.