Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Wrong encoded characters in reply

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 42 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ aapostolakis

more options

When I reply an incoming message other than unicode (eg in ISO-8859-7) in my editor the characters are correct but the recipient gets wrong characters (something like that: οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½). The encoding of the message is by default the same as the incoming (ISO-8859-7) The only work around I found is to change the encoding to unicode before sending it. Is there a more permanent solution to that problem? I read the related articles in support forum and tried changed some settings with no success. Maybe I missing something...

Thank you in advance!!

When I reply an incoming message other than unicode (eg in ISO-8859-7) in my editor the characters are correct but the recipient gets wrong characters (something like that: οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½). The encoding of the message is by default the same as the incoming (ISO-8859-7) The only work around I found is to change the encoding to unicode before sending it. Is there a more permanent solution to that problem? I read the related articles in support forum and tried changed some settings with no success. Maybe I missing something... Thank you in advance!!

Ọ̀nà àbáyọ tí a yàn

Thanks!! It is in fact replies from yahoo email IMAP account. We sure need to address this to email provider.

The second workaround below (from https://support.mozilla.org/en-US/questions/1234760#answer-1157415) didn't help. I already had it set this way. (The incoming is also set to UTF-8 as the outgoing - not sure if it should be). The first I didn't try in order to keep formatting.

Workarounds:

Set preference mail.strictly_mime to true.

Or setup to send in UTF-8 always: Tools > Options, Display, Fonts & Colors, Advanced, Text Encoding.

Select UTF-8 for outgoing mail and clear "When possible, ..."

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Are you sending through an ATT or Yahoo account?

https://support.mozilla.org/en-US/questions/1234760#answer-1157415

more options

Ọ̀nà àbáyọ Tí a Yàn

Thanks!! It is in fact replies from yahoo email IMAP account. We sure need to address this to email provider.

The second workaround below (from https://support.mozilla.org/en-US/questions/1234760#answer-1157415) didn't help. I already had it set this way. (The incoming is also set to UTF-8 as the outgoing - not sure if it should be). The first I didn't try in order to keep formatting.

Workarounds:

Set preference mail.strictly_mime to true.

Or setup to send in UTF-8 always: Tools > Options, Display, Fonts & Colors, Advanced, Text Encoding.

Select UTF-8 for outgoing mail and clear "When possible, ..."