Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

can't install an add-on

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ user01229325

more options

Help! (I know, everyone says that... )

I'm trying to install an add-on and am following the instructions at https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

(this might not be relevant, but the add-on I'm trying to install is called "Manually Sort Folders, at https://addons.thunderbird.net/en-US/thunderbird/addon/manually-sort-folders/?src=ss" )

Anyways, I've downloaded the XPI file to my desktop.

And within Thunderbird, I've opened up the "Add-ons Manager" tab.

So I'm supposed to click on a "gear" icon that's to the left of the search box so that I can "Install Add-on from File".

But I can't find the search box, much less the gear icon!

Where on the screen is this search box supposed to be? My screenshot is attached.

Perhaps my Thunderbird isn't installed correctly? I'm running version 52.9.1 32-bit.

Thanks for your help and have a great day.

Help! (I know, everyone says that... ) I'm trying to install an add-on and am following the instructions at https://support.mozilla.org/en-US/kb/installing-addon-thunderbird (this might not be relevant, but the add-on I'm trying to install is called "Manually Sort Folders, at https://addons.thunderbird.net/en-US/thunderbird/addon/manually-sort-folders/?src=ss" ) Anyways, I've downloaded the XPI file to my desktop. And within Thunderbird, I've opened up the "Add-ons Manager" tab. So I'm supposed to click on a "gear" icon that's to the left of the search box so that I can "Install Add-on from File". But I can't find the search box, much less the gear icon! Where on the screen is this search box supposed to be? My screenshot is attached. Perhaps my Thunderbird isn't installed correctly? I'm running version 52.9.1 32-bit. Thanks for your help and have a great day.
Ìsopọ̀ yíyà aṣàfihàn

All Replies (1)

more options

When in the add ons tab click Extensions to see the gear icon.