DuckDuckGo Help Please
Hi Everyone,
My apologies for posting something relevant to DuckDuckGo and not a Mozilla product, but I am getting frustrated at the lack of support with DDG and wondered if anyone can put me in touch with where I might get some help.
I have discovered the original DDG Forum has been archived and they are now using a Reddit based alternative.
I do not use Reddit and will not be signing in with them to access that forum.
Does anyone know of any alternative sites where support on poor/inadequate search results might be had please?
Many thanks,
Ian
Ọ̀nà àbáyọ tí a yàn
perhaps your adblocker is interfering, and blocking content with the term "advert" from loading?
Ka ìdáhùn ni ìṣètò kíkà 👍 1All Replies (7)
What kind search are you doing that FF can't search for? It might also be a time to change to a more supported Browser as well. If they won't respond or at least reply back then you should decide on a Browser that is more supported to help your searches.
WestEnd said
What kind search are you doing that FF can't search for? It might also be a time to change to a more supported Browser as well. If they won't respond or at least reply back then you should decide on a Browser that is more supported to help your searches.
Westend they are using Firefox.
Ti ṣàtúnṣe nípa Shadow110
HI, sorry but no where I know of. Reddit is a normal way of doing support. Firefox has reddit support account as well as twitter and facebook.
Alternatives to GoDuckGo https://www.howtogeek.com/113513/5-alternative-search-engines-that-respect-your-privacy/
Google tips for search better results : https://www.lifewire.com/advanced-google-search-3482174
Please let us know if this solved your issue or if need further assistance.
@ IanGreen :
You don't say what problem(s) you have with DDG, but would you take a look at these please :
https://github.com/duckduckgo/duckduckgo-privacy-extension/releases/tag/2018-5-1
and :
https://github.com/duckduckgo/duckduckgo-privacy-extension
Have you tried their Support Email ? https://addons.mozilla.org/en-US/firefox/addon/duckduckgo-for-firefox/
(Under 'More information')
Hi Westend, Pkshadow and Murphy, my thanks to you all for responding.
My apologies for not having provided examples of the problem -- I was quietly confident I had uploaded the relevant screen-shots - but hadn't. (It's an Age Thing I think.) Anyway, as can be seen from the shots, when I enter <Corel x4 displays"> DDG returns loads of possibles, but when I add the one word "advert" to the string -- DDG returns nothing at all.
Murphy -- Thank you for providing an email address for DDG Support, I shall give that a go shortly and see what pearls of wisdom are forthcoming.
Ọ̀nà àbáyọ Tí a Yàn
perhaps your adblocker is interfering, and blocking content with the term "advert" from loading?
Hi philipp, Brilliant response.
I temporarily disabled the Ad-blocker and, hey-presto, a full listing even when the word advert is there.
My thanks to you, and all others who responded, for solving this problem - greatly appreciated.
Ian