Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Wrong version of firefox reported

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 19 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Happy112

more options

When I go to addons.mozilla.org I get the following error. "This add-on requires a newer version of Firefox (at least version 57.0). You are using Firefox 52.0." I have installed and am using firefox quantum v. 59.0.2 (64-bit) on Ubuntu 17.10.

What would make my version be reported/read wrong?

I've disabled all of my extensions and still have the same problem.

When I go to addons.mozilla.org I get the following error. "This add-on requires a newer version of Firefox (at least version 57.0). You are using Firefox 52.0." I have installed and am using firefox quantum v. 59.0.2 (64-bit) on Ubuntu 17.10. What would make my version be reported/read wrong? I've disabled all of my extensions and still have the same problem.

Ọ̀nà àbáyọ tí a yàn

Hi,

Your system details show the wrong user agent - would you check this please :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the prefenrence :

privacy.resistFingerprinting

And make sure that its value is set to false


Also see :

How to reset the default user agent on Firefox  ?

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

Hi,

Your system details show the wrong user agent - would you check this please :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the prefenrence :

privacy.resistFingerprinting

And make sure that its value is set to false


Also see :

How to reset the default user agent on Firefox  ?

Ti ṣàtúnṣe nípa Happy112

more options

Thank you that fixed it.

more options

zorkerz said

Thank you that fixed it.

My pleasure - I'm glad you've got things back to normal  !