Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why is an email missing in Thunderbird that shows up in another email app?

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

I just discovered an important email that came in yesterday on my Android phone using AquaMail Pro, but that is not showing up anywhere in Thunderbird. I've checked my filter (yes, just one), looked in other folders, did a search for the sender's name, checked my IMAP settings, restarted Thunderbird multiple times, and still nothing.

Now I'm worried about other messages I might be missing, and no matter what I try, I can't get it to download in Thunderbird. Sending myself an email from Yahoo to the account that has the missing email came through right away, but this one important email is completely missing, except on my phone. Very puzzling and disconcerting. I would greatly appreciate any help you can give.

Thanks! Peter

I just discovered an important email that came in yesterday on my Android phone using AquaMail Pro, but that is not showing up anywhere in Thunderbird. I've checked my filter (yes, just one), looked in other folders, did a search for the sender's name, checked my IMAP settings, restarted Thunderbird multiple times, and still nothing. Now I'm worried about other messages I might be missing, and no matter what I try, I can't get it to download in Thunderbird. Sending myself an email from Yahoo to the account that has the missing email came through right away, but this one important email is completely missing, except on my phone. Very puzzling and disconcerting. I would greatly appreciate any help you can give. Thanks! Peter

All Replies (1)

more options

Is the phone account POP and removing mail when it is downloaded?