Firefox crashes
Regarding crash ID: bp-5c3287fc-5b91-4f43-97d2-2c9901170826
It keeps saying "Gah, your tab has crashed" ...this has gone on for the past several days and I had a few crash reports submitted. I tried opening in safe mode and it still constantly crashed, I can't open any site.
Ọ̀nà àbáyọ tí a yàn
Hey Gebegeorge,
Sorry about your tabs crashing. Thanks for sharing a crash ID!
I've taken a look through the report, and it seems your crashes are being caused by the MySpeed plugin.
There's a couple of things to try: one would be to make sure you're running the latest version of MySpeed. There's an article and update link here which might be helpful: https://www.enounce.com/support-known-issues/ki235
If that doesn't work (or if you don't need to use MySpeed any more) I'd suggest you uninstall it. Instructions for doing that are here: https://www.enounce.com/faqs-myspeed#uninstall
I hope this solves your issue!
Cheers
Ka ìdáhùn ni ìṣètò kíkà 👍 1All Replies (3)
Ọ̀nà àbáyọ Tí a Yàn
Hey Gebegeorge,
Sorry about your tabs crashing. Thanks for sharing a crash ID!
I've taken a look through the report, and it seems your crashes are being caused by the MySpeed plugin.
There's a couple of things to try: one would be to make sure you're running the latest version of MySpeed. There's an article and update link here which might be helpful: https://www.enounce.com/support-known-issues/ki235
If that doesn't work (or if you don't need to use MySpeed any more) I'd suggest you uninstall it. Instructions for doing that are here: https://www.enounce.com/faqs-myspeed#uninstall
I hope this solves your issue!
Cheers
Whoa, great thanks! I updated Myspeed via that link and now my Firefox works again! Thank you!!!
Great! Glad to have helped :)