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Emails do not open in normal read window or tab. When double-clicked or highlight and 'enter' they open as reply window. How to change back to normal display?

  • 6 àwọn èsì
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  • Èsì tí ó kẹ́hìn lọ́wọ́ GBrichan

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I am using Thunderbird 52.2.1 (32-bit) on Windows 10 (up-to-date). I have had Thunderbird running without problems for a long time. A couple of days ago the problem started. I can not find an answer or anyone with similar problems. What happens is this: I have email in my Local Folders Inbox, when I doulbe-left-click an email Thunderbird opens the email in a reply window instead of a new tab (according to settings) or new window. If I highlight the email with a single-left-click and push the keyboard 'enter' key it does the same thing. I can single-right-click the email and select 'open in new tab' or 'open in new window' and it works properly. Please help me restore the double-click to open function.

I am using Thunderbird 52.2.1 (32-bit) on Windows 10 (up-to-date). I have had Thunderbird running without problems for a long time. A couple of days ago the problem started. I can not find an answer or anyone with similar problems. What happens is this: I have email in my Local Folders Inbox, when I doulbe-left-click an email Thunderbird opens the email in a reply window instead of a new tab (according to settings) or new window. If I highlight the email with a single-left-click and push the keyboard 'enter' key it does the same thing. I can single-right-click the email and select 'open in new tab' or 'open in new window' and it works properly. Please help me restore the double-click to open function.

Ọ̀nà àbáyọ tí a yàn

TRy using an addon called 'ImportExporttools' to import the mbox files from the 'Local Folders' backup folder into the current 'Local Folders' mail account.

https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

Ka ìdáhùn ni ìṣètò kíkà 👍 1

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Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

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Tried with add-ons disabled. Same problem...

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Located an old bug which sounds very much the same as you mention. Please read the last comment number 25 as this resolved the issue. https://bugzilla.mozilla.org/show_bug.cgi?id=460278

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I followed the steps outlined in the bugzilla article. It did fix the problem of opening emails BUT none of my old emails show up in the new installation. I can't afford to lose access to these emails. Is there a particular file that needs to be edited or replaced to fix this in my old profile?

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Ọ̀nà àbáyọ Tí a Yàn

TRy using an addon called 'ImportExporttools' to import the mbox files from the 'Local Folders' backup folder into the current 'Local Folders' mail account.

https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

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Toad-Hall... You solution worked. Lots of sorting of the email as the add-on dumped it all in the Inbox without the sub-folder file structure. Oh well. At this point, I call it a win to know I have all my old emails.

Thanks to Toad-Hall and Matt for your input on this problem.

Steps: Copy old profile from: C:\Users\<name>\AppData\Roaming\Thunderbird\Profiles\<codename>.default Uninstall Thunderbird and delete the Thunderbird directory/folder at the location where I copied from. Install freshly downloaded copy of Thunderbird. Install extension/add-on Toad-Hall recommended; 'ImportExporttools' Add all email accounts. Import email files via the new add-on; Tools--ImportExportTools--Import mbox files. Point at saved profile.