Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

AdBlock Plus keeps blocking popups in Quickbooks Online even after I disable it.

  • 3 àwọn èsì
  • 6 ní àwọn ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ CelticOm

more options

When trying to add new users to Quickbooks Online, I get a popup from Quickbooks that says "Oh-uh. Please unblock us." So I disable AdBlock Plus only on that page, and it doesn't work. I disable AdBlock Plus everywhere, and that doesn't work, either. I don't want to have to uninstall AdBlock Plus, but not being able to use Quickbooks isn't an option. Please help.

When trying to add new users to Quickbooks Online, I get a popup from Quickbooks that says "Oh-uh. Please unblock us." So I disable AdBlock Plus only on that page, and it doesn't work. I disable AdBlock Plus everywhere, and that doesn't work, either. I don't want to have to uninstall AdBlock Plus, but not being able to use Quickbooks isn't an option. Please help.

Ọ̀nà àbáyọ tí a yàn

AdBlock, if disabled, will not block anything. The warning could be a false positive.

Type about:preferences#content<enter> in the address bar Under Content turn on Block pop-up windows. To its right, press Exceptions. List any sites that you do not want pop-ups to be blocked.

Ka ìdáhùn ni ìṣètò kíkà 👍 3

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

AdBlock, if disabled, will not block anything. The warning could be a false positive.

Type about:preferences#content<enter> in the address bar Under Content turn on Block pop-up windows. To its right, press Exceptions. List any sites that you do not want pop-ups to be blocked.

more options

Add an Exception for the Quickbooks Online website to the Firefox popup blocker feature - so that Firefox doesn't block popups on that website. https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_pop-up-blocker-settings

more options

Thanks to all replies. I had not realized that I had to specify Exceptions not in the AdBlock add-on itself, but in my Firefox browser settings. It wasn't the add-on that was causing the issue. It's fixed now, thanks again!