Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Yesterday Thunderbird started crashing immediately on startup @ mozilla::widget::AudioSession::StopInternal. Reinstalled does not help

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Wayne Mery

timtf13
timtf13
more options

I tried starting it in safe mode but that crashes as well. It crashes within 10 seconds of opening.

A crash id is: bp-28eb7c20-86bc-4ea8-983f-aff502160202

As an FYI, Firefox is now crashing continuously as well. So everything Mozilla on my computer is crashing.

I tried starting it in safe mode but that crashes as well. It crashes within 10 seconds of opening. A crash id is: bp-28eb7c20-86bc-4ea8-983f-aff502160202 As an FYI, Firefox is now crashing continuously as well. So everything Mozilla on my computer is crashing.

Ti ṣàtúnṣe nípa Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

timtf13 said

Firefox is now crashing continuously as well. So everything Mozilla on my computer is crashing.

Sort of good news that Firefox crashes - then there's somewhat more chance of finding a solution. The bad news is I don't see any solution in the wind, except to say on the surface this appears to be audio related.

https://crash-stats.mozilla.com/report/index/28eb7c20-86bc-4ea8-983f-aff502160202 is @ mozilla::widget::AudioSession::StopInternal with one bug report https://bugzilla.mozilla.org/show_bug.cgi?id=910813

Most other THunderbird crash reports are NOT during startup https://crash-stats.mozilla.com/report/list?product=Thunderbird&signature=mozilla%3A%3Awidget%3A%3AAudioSession%3A%3AStopInternal#tab-reports

Thoughts?