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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why wont jpeg image files attach to an email in outlook mail when using firefox?

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 9 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ harv1963

harv1963
harv1963
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I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load.

Using Internet Explorer there are no issues and photos attach as expected.

Please advise

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load. Using Internet Explorer there are no issues and photos attach as expected. Please advise

Ọ̀nà àbáyọ tí a yàn

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Ọ̀nà àbáyọ Tí a Yàn

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

harv1963
harv1963 Ìbéèrè olóhun
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Yes this solved the problem, many thanks.