Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why can't the update Flash player give me a good download file to be able to update ?

  • 5 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ ksiemb

more options

The file I receive when I click to update Flash Player in Firefox addons is: flashplayer_18_gd_install.exe, which will show an unknown publisher, and when I click on it to install, aborts with an initialization error. See attached screen shots.

OS: Windows XP (Pro) Browser Firefox Outdated Flash Player 17.0.0.169 (to be updated) New File being downloaded: lashplayer_18_gd_install.exe ,

Addtl Note: I have noticed I cannot perform some tasks like search, or defrag, or "Manage" because of missing files, but Malwarebytes and AVAST do not detect intrusions at all.

The file I receive when I click to update Flash Player in Firefox addons is: flashplayer_18_gd_install.exe, which will show an unknown publisher, and when I click on it to install, aborts with an initialization error. See attached screen shots. OS: Windows XP (Pro) Browser Firefox Outdated Flash Player 17.0.0.169 (to be updated) New File being downloaded: lashplayer_18_gd_install.exe , Addtl Note: I have noticed I cannot perform some tasks like search, or defrag, or "Manage" because of missing files, but Malwarebytes and AVAST do not detect intrusions at all.
Ìsopọ̀ yíyà aṣàfihàn

Ọ̀nà àbáyọ tí a yàn

philipp said

hi, you could try if adobe's offline installers from https://www.adobe.com/products/flashplayer/distribution3.html work instead.

Did not work. Error: file is not a valid Win32 application.

UPDATE: I went back to this download file sometime later, clicked on it, and it installed without any errors. I must have initially tried to install before the download was complete.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (5)

more options

hi, you could try if adobe's offline installers from https://www.adobe.com/products/flashplayer/distribution3.html work instead.

more options

Ọ̀nà àbáyọ Tí a Yàn

philipp said

hi, you could try if adobe's offline installers from https://www.adobe.com/products/flashplayer/distribution3.html work instead.

Did not work. Error: file is not a valid Win32 application.

UPDATE: I went back to this download file sometime later, clicked on it, and it installed without any errors. I must have initially tried to install before the download was complete.

Ti ṣàtúnṣe nípa ksiemb

more options

this looks like a corruption with your system or the adobe installers, something (malware, security programs) might interfere with your downloads...

more options

philipp said

this looks like a corruption with your system or the adobe installers, something (malware, security programs) might interfere with your downloads...

Update: I guess I clicked on the download file too soon to install it. I just now went back to the download, clicked on it, and the flash player installed without a problem. Thanks for that link, which I have saved.

more options

philipp said

this looks like a corruption with your system or the adobe installers, something (malware, security programs) might interfere with your downloads...

NO, Malware not the problem. I used the "adobe distribution" link provided in one of the responses, and it installed ok.