cant remember my password
Hi Im trying to set up my email with you and its saying that i my password is wrong and im typing it exactly like i put it.
Hi Im trying to set up my email with you and its saying that i my password is wrong and im typing it exactly like i put it.
All Replies (2)
This issue can be caused by corrupted cookies or cookies that are blocked.
- check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
- https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Or if your question is about adding an email account to Thunderbird, Mozilla's email program, instead of the Firefox web browser, we can move this question to the Thunderbird forum.