Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

1) Can't delete messages 2) Can't copy, drag, drop messages to folders 3) Doesn't copy sent msg to Sent folder

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ melange6

more options

1) Can't delete messages - After pressing delete or right clicking/delete. Tried TBird's suggested fix, didn't work.

2) Can't copy, drag, drop messages to folders.

3) Doesn't copy sent msg to Sent folder - Dialog box remains open until I have to physically close it, at which point the message is not copied to the Sent folder.

1) Can't delete messages - After pressing delete or right clicking/delete. Tried TBird's suggested fix, didn't work. 2) Can't copy, drag, drop messages to folders. 3) Doesn't copy sent msg to Sent folder - Dialog box remains open until I have to physically close it, at which point the message is not copied to the Sent folder.

All Replies (4)

more options

and you operating system and Anti virus programs are?

more options

Thanks Matt, Windows 8.1, using Windows Defender. HP Laptop - G7-2233CL

more options

go to the help menu in Thunderbird, select troubleshooting information click the show profile button.

Note the folder name in Explorer. Add an exception in Defender for the folder and it's sub folders.

more options

Thanks Matt, I did add an exception for C:\Users\L\AppData\Roaming\Thunderbird\Profiles\wy20acyg.default, restarted my computer, and reopened TBird, but that did not solve the problem. I would also like to add that I have uninstalled and reinstalled TBird on three different occasions to no avail as well.