Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Google and other Websites do not work after installing Bitdefender Internet Security.

  • 2 àwọn èsì
  • 18 ní àwọn ìṣòro yìí
  • 35 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ pokator

pokator
pokator
more options

After installing the version of Bitdefender Internet Security offered from the 60-second-virus-scanner plugin for Firefox from Bitdefender, a number of sites have stopped working. First, I am unable to change my homepage, for the connection will hang, and the website will not open. Also, attempting to connect to a number of websites (Google, Youtube, Yahoo, DuckDuckGo, etc.) creates this website: "Secure Connection Failed

An error occurred during a connection to www.google.com. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert) 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

In short, a lot of major websites are not working, and are severely impairing my ability to work. Bing does work as a search engine website that I can go to, but not as a homepage. I desperately need help with this issue....

After installing the version of Bitdefender Internet Security offered from the 60-second-virus-scanner plugin for Firefox from Bitdefender, a number of sites have stopped working. First, I am unable to change my homepage, for the connection will hang, and the website will not open. Also, attempting to connect to a number of websites (Google, Youtube, Yahoo, DuckDuckGo, etc.) creates this website: "Secure Connection Failed An error occurred during a connection to www.google.com. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." In short, a lot of major websites are not working, and are severely impairing my ability to work. Bing does work as a search engine website that I can go to, but not as a homepage. I desperately need help with this issue....

Ọ̀nà àbáyọ tí a yàn

hi pokator, can you try to disable ssl scanning in bitdefender's options and see if this is making a difference? http://www.bitdefender.com/support/what-to-do-when-security-certificates-cannot-be-verified-installed-1090.html

Ka ìdáhùn ni ìṣètò kíkà 👍 3

All Replies (2)

philipp
philipp
  • Moderator
more options

Ọ̀nà àbáyọ Tí a Yàn

hi pokator, can you try to disable ssl scanning in bitdefender's options and see if this is making a difference? http://www.bitdefender.com/support/what-to-do-when-security-certificates-cannot-be-verified-installed-1090.html

pokator
pokator Ìbéèrè olóhun
more options

Thank You very much. The link pointed to an article about Total Security, which was different from the version I had, but after some searching in the software, I found the link to turn off SSl Scanning. Thank You very much!!!