Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Is it typical for firefox to send a virus warning with a phone # to call to fix the problem?

  • 1 èsì
  • 20 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ CoryMH

more options

I got a warning on my computer screen today saying that my computer was in danger from a virus. The warning gave a phone number that I should call to give me instructions on how to eliminate the virus. I am concerned that this warning is actually a scam so I do not want to call the number provided unless I can verify that it is legitimate. Can you verify that it is, or is not, normal for firefox to warn of a virus and provide a phone number for the user to call? Thanks.

I got a warning on my computer screen today saying that my computer was in danger from a virus. The warning gave a phone number that I should call to give me instructions on how to eliminate the virus. I am concerned that this warning is actually a scam so I do not want to call the number provided unless I can verify that it is legitimate. Can you verify that it is, or is not, normal for firefox to warn of a virus and provide a phone number for the user to call? Thanks.

Ọ̀nà àbáyọ tí a yàn

Hello,

It is a scam, do not contact the number. If you have the link, you can report it to the FBI Internet Crime Complaint Centre:

To block these kind of popups, consider using extensions such as Adblock Plus


To check whether you are infected malware/virus, you can try these free programs to scan for malware, which work with your existing antivirus software:

For more information, see Troubleshoot Firefox issues caused by malware.

Ka ìdáhùn ni ìṣètò kíkà 👍 22

All Replies (1)

more options

Ọ̀nà àbáyọ Tí a Yàn

Hello,

It is a scam, do not contact the number. If you have the link, you can report it to the FBI Internet Crime Complaint Centre:

To block these kind of popups, consider using extensions such as Adblock Plus


To check whether you are infected malware/virus, you can try these free programs to scan for malware, which work with your existing antivirus software:

For more information, see Troubleshoot Firefox issues caused by malware.

Ti ṣàtúnṣe nípa CoryMH