Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ati ti èròjà atẹ̀lélànà asì ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

help recovering deleted folders - panic and depression aversion

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

24.6.0 - thunderbird said "permanently delete" a number of folders (12 or so listed in Activity Manager as deleted) on wife's computer. I goto her Mail/Local Folders/ to change X-Mozilla-Status - find her profile and folders/msf files. challenge - I can't find "foldername" or "foldername.msf" of any of the folders that were listed as deleted in my Activity Manager. - would TB have actually deleted those folder/files (vs. changing X-Mozilla-Status?

It turns out our latest backup doesn't have her TB folder. Latest viable/working backup is 3 years ago - mail from her mom (died last year) etc. that can't be replaced. Any help would be appreciated.

Is there anyone who specializes in data recovery that ALSO specializes in thunderbird data recovery you would refer me to - who might scan my harddrive etc?

All ideas welcome. Thank you.

24.6.0 - thunderbird said "permanently delete" a number of folders (12 or so listed in Activity Manager as deleted) on wife's computer. I goto her Mail/Local Folders/ to change X-Mozilla-Status - find her profile and folders/msf files. challenge - I can't find "foldername" or "foldername.msf" of any of the folders that were listed as deleted in my Activity Manager. - would TB have actually deleted those folder/files (vs. changing X-Mozilla-Status? It turns out our latest backup doesn't have her TB folder. Latest viable/working backup is 3 years ago - mail from her mom (died last year) etc. that can't be replaced. Any help would be appreciated. Is there anyone who specializes in data recovery that ALSO specializes in thunderbird data recovery you would refer me to - who might scan my harddrive etc? All ideas welcome. Thank you.

All Replies (1)

more options

discussed here... https://support.mozilla.org/en-US/questions/1013750?esab=a&s=&r=0&as=s One topic per problem please.