Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I'm told my Adobe Reader plug in is blocked because it's a old version, so how do I delete it and update to newer one?

more options

I currently have a plugin Adobe Reader 9.1.0.163 installed. It says it is known to be unstable and should be updated. I also got a message that says Adobe Reader 9.5.1 and lower has been blocked for my protection. So how do I go about UNINSTALLING it to update the new version?

I currently have a plugin Adobe Reader 9.1.0.163 installed. It says it is known to be unstable and should be updated. I also got a message that says Adobe Reader 9.5.1 and lower has been blocked for my protection. So how do I go about UNINSTALLING it to update the new version?

All Replies (1)

more options

What version of Adobe Reader or Adobe Acrobat do you have? Updating that should take care of the plugin automatically. If it doesn't, we can detail how to track down the old plugin and remove it.

To update your Adobe product, open it directly (outside Firefox) then on the Help menu, choose Check for Updates. If it claims to already be up-to-date, could you re-open the Help menu and choose the "About" item to check your current version number?

After updating Adobe Reader/Acrobat, you may need to exit and start Firefox up again before the change is detected. Any improvement?