Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Your software may be out of date

  • 3 àwọn èsì
  • 8 ní àwọn ìṣòro yìí
  • 17 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

I get this message, "Your software may be out of date Software Updater analyzes your computer for out of date software and recommends the latest updates to download. Avoid Vulnerabilities Reduce crashes and ensure optimal browsing experience Automatically Updates

Supported Browser: browser Mozilla Firefox

Manufacturer: Mozilla Org.

Version: 25.0.1"

I currently have Firefox 29.0.1 Therefore why should I upgrade from Firefox 29.0.1 to Firefox 25.0.1?

I get this message, "Your software may be out of date Software Updater analyzes your computer for out of date software and recommends the latest updates to download. Avoid Vulnerabilities Reduce crashes and ensure optimal browsing experience Automatically Updates Supported Browser: browser Mozilla Firefox Manufacturer: Mozilla Org. Version: 25.0.1" I currently have Firefox 29.0.1 Therefore why should I upgrade from Firefox 29.0.1 to Firefox 25.0.1?

Ọ̀nà àbáyọ tí a yàn

Please take care. Sounds like spam, or possibly malware. Can you work out what application or website is generating that message ?

Although in Firefox ?? 32 the updating process is being tweaked and at the same time an effort is being made to collect some of those that accidentally did remain on older insecure and unsupported versions of Firefox.

I do not see your troubleshooting information but if you are on Fx 29.0.1 I can confirm that is the latest standard Release version.

Ka ìdáhùn ni ìṣètò kíkà 👍 2

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

Please take care. Sounds like spam, or possibly malware. Can you work out what application or website is generating that message ?

Although in Firefox ?? 32 the updating process is being tweaked and at the same time an effort is being made to collect some of those that accidentally did remain on older insecure and unsupported versions of Firefox.

I do not see your troubleshooting information but if you are on Fx 29.0.1 I can confirm that is the latest standard Release version.

more options

Firefox can be configured to lie to websites about its current version number. To see what your browser is telling websites, you can use my test page here: https://jeffersonscher.com/res/jstest.php (look at the User Agent string).

If that shows 29.0 or 29.0.1, it definitely sounds like malware. For a list of cleaning tools other Firefox users have found helpful, see: Troubleshoot Firefox issues caused by malware.

more options

Whenever you get a message / popup that software / files need to be updated,

DO NOT USE ANY OF THE PROVIDED LINKS.

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}

You can sent a report to The FBI via their web site Internet Crime Complaint Center (IC3) {web link}

You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}