You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

• Hold down the Shift key and left-click the Reload button
• Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
• Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

• The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

• The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Your System Details looks very light/empty. Can you start by giving us the troubleshooting information from the Firefox installation that's having problems. This is an essential step in troubleshooting.

• Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the sub-menu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

• At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
• Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

The first bit of information (shift + left-click the reload button) solved the problem. I am sending the information requested in the bottom where it states "Your System Details looks very light/empty....."

Application Basics

Name: Firefox Version: 29.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0

Crash Reports for the Last 3 Days

All Crash Reports (including 1 pending crash in the given time range)

Extensions

Name: DuckDuckGo Plus Version: 0.3.16 Enabled: true ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: HP Detect Version: 2.0.4.6 Enabled: true ID: {ab91efd4-6975-4081-8552-1b3922ed79e2}

Name: LastPass Version: 3.1.1 Enabled: true ID: [email protected]

Name: HP Smart Web Printing Version: 4.5 Enabled: false ID: [email protected]

Name: Logitech SetPoint Version: 6.5 Enabled: false ID: {F003DA68-8256-4b37-A6C4-350FA04494DF}

Name: RealDownloader Version: 1.3.3 Enabled: false ID: {DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 6 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20140421221237 browser.startup.homepage: https://www.yahoo.com/|https://mail.google.com/mail/u/0/?ui=2&shva=1#inbox|http://www.myfitnesspal.com/food/diary/livsto browser.startup.homepage_override.buildID: 20140421221237 browser.startup.homepage_override.mstone: 29.0 browser.tabs.warnOnClose: false dom.mozApps.used: true extensions.lastAppVersion: 29.0 font.name.serif.x-western: Comic Sans MS gfx.direct3d.last_used_feature_level_idx: 1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1399066190 places.history.expiration.transient_current_max_pages: 100626 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_HP_Officejet_4500_G510n-z.print_bgcolor: false print.printer_HP_Officejet_4500_G510n-z.print_bgimages: false print.printer_HP_Officejet_4500_G510n-z.print_colorspace: print.printer_HP_Officejet_4500_G510n-z.print_command: print.printer_HP_Officejet_4500_G510n-z.print_downloadfonts: false print.printer_HP_Officejet_4500_G510n-z.print_duplex: -123 print.printer_HP_Officejet_4500_G510n-z.print_edge_bottom: 0 print.printer_HP_Officejet_4500_G510n-z.print_edge_left: 0 print.printer_HP_Officejet_4500_G510n-z.print_edge_right: 0 print.printer_HP_Officejet_4500_G510n-z.print_edge_top: 0 print.printer_HP_Officejet_4500_G510n-z.print_evenpages: true print.printer_HP_Officejet_4500_G510n-z.print_footercenter: print.printer_HP_Officejet_4500_G510n-z.print_footerleft: print.printer_HP_Officejet_4500_G510n-z.print_footerright: print.printer_HP_Officejet_4500_G510n-z.print_headercenter: print.printer_HP_Officejet_4500_G510n-z.print_headerleft: print.printer_HP_Officejet_4500_G510n-z.print_headerright: print.printer_HP_Officejet_4500_G510n-z.print_in_color: true print.printer_HP_Officejet_4500_G510n-z.print_margin_bottom: 0.5 print.printer_HP_Officejet_4500_G510n-z.print_margin_left: 0.5 print.printer_HP_Officejet_4500_G510n-z.print_margin_right: 0.5 print.printer_HP_Officejet_4500_G510n-z.print_margin_top: 0.5 print.printer_HP_Officejet_4500_G510n-z.print_oddpages: true print.printer_HP_Officejet_4500_G510n-z.print_orientation: 0 print.printer_HP_Officejet_4500_G510n-z.print_page_delay: 50 print.printer_HP_Officejet_4500_G510n-z.print_paper_data: 295 print.printer_HP_Officejet_4500_G510n-z.print_paper_height: 11.00 print.printer_HP_Officejet_4500_G510n-z.print_paper_name: print.printer_HP_Officejet_4500_G510n-z.print_paper_size_type: 0 print.printer_HP_Officejet_4500_G510n-z.print_paper_size_unit: 0 print.printer_HP_Officejet_4500_G510n-z.print_paper_width: 8.50 print.printer_HP_Officejet_4500_G510n-z.print_plex_name: print.printer_HP_Officejet_4500_G510n-z.print_resolution: 515400832 print.printer_HP_Officejet_4500_G510n-z.print_resolution_name: print.printer_HP_Officejet_4500_G510n-z.print_reversed: false print.printer_HP_Officejet_4500_G510n-z.print_scaling: 1.00 print.printer_HP_Officejet_4500_G510n-z.print_shrink_to_fit: false print.printer_HP_Officejet_4500_G510n-z.print_to_file: false print.printer_HP_Officejet_4500_G510n-z.print_unwriteable_margin_bottom: 0 print.printer_HP_Officejet_4500_G510n-z.print_unwriteable_margin_left: 0 print.printer_HP_Officejet_4500_G510n-z.print_unwriteable_margin_right: 0 print.printer_HP_Officejet_4500_G510n-z.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1396829491

user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Graphics

Adapter Description: NVIDIA GeForce 9200 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 256 Device ID: 0x084b Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 2-8-2014 Driver Version: 9.18.13.3489 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 9200 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3

NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSUTIL Expected minimum version: 3.16 Version in use: 3.16