Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

My folders just disappeared. They were there yesterday morning, were gone in late afternoon. I restarted ;my computer, didn't help.

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 5 views
  • Impendulo yokugqibela ngu ruthanno

ruthanno
ruthanno
more options

The only thing currently listed to the left of my screen are My email address, Inbox, Drafts, Sent, Archives, trash, and local folders.

I had about ten folders that I sorted my email into. They are gone. Clicking on local folders takes me to a screen with "Accounts" (view settings and create new account) and "Advanced features" (search messages and ;manage message filters). Clicking on those does not help. I have searched through all the headings and nothing brings up my folders.

The only thing currently listed to the left of my screen are My email address, Inbox, Drafts, Sent, Archives, trash, and local folders. I had about ten folders that I sorted my email into. They are gone. Clicking on local folders takes me to a screen with "Accounts" (view settings and create new account) and "Advanced features" (search messages and ;manage message filters). Clicking on those does not help. I have searched through all the headings and nothing brings up my folders.

Isisombulu esikhethiweyo

Check if you have multiple copies of the Local Folders account directory.

http://kb.mozillazine.org/Disappearing_mail#Account_specific

Funda le mpendulo kwimeko leyo 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Isisombululo esiKhethiweyo

Check if you have multiple copies of the Local Folders account directory.

http://kb.mozillazine.org/Disappearing_mail#Account_specific

ruthanno
ruthanno Umnini wombuzo
more options

Thank you