How do I get rid of sweetpaks that always comes up with Mozilla (and first appeared when I downloaded Mozilla).
When I downloaded Mozilla, it came with a 'gift' of sweetpaks search engine. I can't find a way to get rid of it and I've tried doing what the 'sweetpaks' site says to do but they obviously are not trying to help people remove their malware.
When I downloaded Mozilla, it came with a 'gift' of sweetpaks search engine. I can't find a way to get rid of it and I've tried doing what the 'sweetpaks' site says to do but they obviously are not trying to help people remove their malware.
All Replies (2)
hello, this sounds like you did download firefox from a bogus site which bundles the browser with ad&malware. please only download firefox from the official location at mozilla.org!
- go into the windows control panel/programs section, sort it by install-date and remove all entries that were installed around the time you added the presumably adware-bundled firefox. also have a look for other unwanted toolbars...
- run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.
- go to getfirefox.com and download a fresh installer for firefox. after installation go to firefox > addons > extensions and see if there are any toolbars listed - if so, reset the browser.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
Mozilla Firefox or Firefox from mozilla.org never comes with any such things.
It was likely installed by something else into Firefox or already on system and inserted itself in Firefox.