We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Restored Computer to original state, had to join Mozilla again how do I get bookmarks from other Mozilla acct

  • 1 phendula
  • 2 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu dumdidadida

rosemarybales
rosemarybales
more options

Had to restore my computer so I had to download Mozilla again. I already had an account . How do I find my bookmarks that were in Mozilla before?

I had Carbonite but the bookmarks were not in my restored files. PLEASE HELP!!

Had to restore my computer so I had to download Mozilla again. I already had an account . How do I find my bookmarks that were in Mozilla before? I had Carbonite but the bookmarks were not in my restored files. PLEASE HELP!!

Ilungisiwe ngu rosemarybales

All Replies (1)

dumdidadida
dumdidadida
more options

Hi grannyrosey,

You need to copy/overwrite the places.sqlite from the backup into the newly installed Firefox profile after exiting Firefox. You can open the Firefox profile folder via Firefox Help (Alt + H) > Troubleshooting Information > Show Folder, and exit Firefox before overwriting.

You could also contact Carbonite support - they seem to have remote support - and point them to this resource.

Firefox Profile Folder & Files