Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

google maps zoom out keyboard shortcut doesn't work after FF15

  • 4 iimpendulo
  • 20 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu haraldsammer

more options

After I upgraded to FF15, Google Maps and Bing Maps keyboard shortcut to zoom out doesn't work anymore. (It's the minus sign).

I tried starting FF15 in Safe Mode, still same issue. The keyboard shortcut works fine in IE9 for Google and Bing maps.

It seems like a FF15 bug, because it worked for me from FF4 to FF14.

After I upgraded to FF15, Google Maps and Bing Maps keyboard shortcut to zoom out doesn't work anymore. (It's the minus sign). I tried starting FF15 in Safe Mode, still same issue. The keyboard shortcut works fine in IE9 for Google and Bing maps. It seems like a FF15 bug, because it worked for me from FF4 to FF14.

All Replies (4)

more options

The Shockwave and Java applications may need 'PLUGIN UPDATE' for newer versions. Suggest a check for any outdated PLUGIN UPDATE found from the Mozilla Firefox Toolbar 'Help' Menu > 'Firefox Help' > [lower right margin displays link to more info to review and 'UPDATE PLUGIN's!

more options

I checked for the plugin updates, updated them all, restarted FF15 browser, and rechecked the plugins, now it is showing all up to date. However, Google Maps and Bing Maps still does not work for zoom out keyboard shortcut (the minus key). I'm pretty sure the Shockwave and Java plugins have nothing to do with it because they don't use Shockwave or Java, it's all javascript.

It feels to me that FF15 is not passing on the minus key event to the maps web page. I do vaguely recall the exact situation happening with some version of FF3, but then it was fixed later.

more options

Still a problem with Firefox 17.0.

more options

I have the same problem and in addition a similar problem occurrs with the Fujitsu trimodal keyboard, the keys F13-F14, F16- F17, F19-F20 are returning keycode 0. All this happens since FF15 and still with the actual version 18.