Firefox is already running?
After following instructions to stop firefox in task manager ( it was not showing as running), I tried to find my profile. I followed instructions by going to start button and entering %APPDATA%\Mozilla\Firefox\Profiles\ but could not find a profile file. I have shut down several times but still get same error message, so currently can't use firefox. Help please Arbrew
Isisombulu esikhethiweyo
You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
See also:
- https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
- http://kb.mozillazine.org/Profile_in_use
All Replies (2)
Isisombululo esiKhethiweyo
You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
See also:
Eventially had to uninstall and re-install, however will now open