Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Windows 7. Dowload complete, but when I click on icon, I only get a google homepage and google toolbar. Never a Firefox page or toolbar.

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Matt_G

druddock
druddock
more options

I installed Firefox successfully yesterday. But when I click on the icon, the only page that comes up is a google home page with a google toolbar. No firefox visible at all as page or toolbar. Can't figure it out. Current browser in Explorer and I have a windows 7 operating system on a desktop.

I installed Firefox successfully yesterday. But when I click on the icon, the only page that comes up is a google home page with a google toolbar. No firefox visible at all as page or toolbar. Can't figure it out. Current browser in Explorer and I have a windows 7 operating system on a desktop.

All Replies (1)

Matt_G
Matt_G
more options

Hi druddock,

Is Firefox in fullscreen mode? Try hitting F11 to see if the toolbar and navigation bar are just hidden. If you see a small Firefox button in the corner, hit Alt and go to view > toolbars and enable the Navigation toolbar and the Bookmarks toolbar. The Navigation buttons like back, home, bookmarks and reload are missing article also has some good information in it.

You should take a look at the Knowledge Base article How to set the home page and try setting your homepage to about:home. This is the default Firefox homepage.

If that doesn't work you should look at the article How to fix preferences that won't save. If you've upgraded from 3.6, you might also want to look at this article with common questions after upgrading.

Hopefully this helps!