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Installation fails after extracting files, Windows Vista.

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i downloaded the firfox 9.0 on my laptop with windows vista. when i click on the installed file, it runs an extraction but however does not do anything after extraction. there is no pop-up, no process running, the installation just stops and i have to do the extraction again which results in similar issue.

i downloaded the firfox 9.0 on my laptop with windows vista. when i click on the installed file, it runs an extraction but however does not do anything after extraction. there is no pop-up, no process running, the installation just stops and i have to do the extraction again which results in similar issue.

All Replies (2)

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Try to disable your anti-virus software temporarily to see if that makes installing work.

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i tried doing that, doesn't work for me...have tried disabling windows firewall, antivirus everything...still can't get thru..