my IM chat screen box in Yahoo mail stopped opening it works in internet explorer
when I open Yahoo and go to my e mail there is a place that tell me what contacts are available and I use just click on there name an a IM box would appear now nothing happens. I was with teck support with yahoo and I tried going thru internet explorer and it works thru this search engine I would rather have Firefox if someone has the fix for this
Isisombulu esikhethiweyo
Hi fred1228723,
This sounds like a known issue reported here:
https://bugzilla.mozilla.org/show_bug.cgi?id=713014
There was a workaround posted, but I've not tested it myself. Here are the steps.
- Go into Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK.
- Then go back and switch it to small window and press OK.
Once the bug is officially resolved, you could try running a Nightly or Aurora build to use the fix early.
Hopefully this helps!
Funda le mpendulo kwimeko leyo 👍 3All Replies (2)
Isisombululo esiKhethiweyo
Hi fred1228723,
This sounds like a known issue reported here:
https://bugzilla.mozilla.org/show_bug.cgi?id=713014
There was a workaround posted, but I've not tested it myself. Here are the steps.
- Go into Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK.
- Then go back and switch it to small window and press OK.
Once the bug is officially resolved, you could try running a Nightly or Aurora build to use the fix early.
Hopefully this helps!
Ilungisiwe ngu Matt_G
Thanks Matt I tried what you said and it never changed to tabs the cursor just showed it was reading after about 10 min of this I went back and changed to small windows and it worked Thanks again Fred