I upgraded to Firefox 8.01, but now Amazon and Yahoo! both say I have to upgrade
Both sites say I have to upgrade to the latest browser and won't load some content. For Amazon, the issue is with the Gold Box Deals where they display the message: /Sorry, this browser is not supported by our Lightning Deals widget./ The previous version of Firefox was supported. What happened? Even the Firefox Google home page also has a similar statement: /You're not on the latest version of Firefox. Upgrade today to get the best of the Web!/
All Replies (5)
You have the latest release version of Firefox installed.
(your user agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:8.0.1) Gecko/20100101 Firefox/8.0.1)
look here:
https://support.mozilla.com/en-US/questions/905248
thank you
Ilungisiwe ngu ideato
Nice, but that does not help. Based on my daughter's PC, if I go back a version then everything will work again. I realize I'm at the latest level, but there is a bug either with Firefox, or Yahoo! or Amazon that causes the latest level of the browser not to work!
That text about not running the latest Firefox version is hardcoded on the www.google.com/firefox site that previous Firefox used as the home page and Google doesn't seem to maintain that page anymore. Current Firefox versions no longer use that Google site as the home page, but use the build-in about:home page as the home page. So Google assumes that you use an older Firefox version if you still visit that site and warns you about that and suggests to update. You can use another page as the home page like about:home or www.google.com or www.google.com/ig (iGoogle).
You can check this:
- https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
- http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
That has fixed the problem thank you so very much for all your help Kind regards and happy new year to you
You're welcome