Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A section of the display screen,immediately under the toolbar for approx. 4 inches under the tool bar is dis-enabled

more options

I cannot access any information that appears in this area. this includes the Web Search button. It is ok with Internet Explorer. Clicking with the mouse does not work

I cannot access any information that appears in this area. this includes the Web Search button. It is ok with Internet Explorer. Clicking with the mouse does not work

Ilungisiwe ngu ErikaSammler-Crickmore

Isisombulu esikhethiweyo

The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Funda le mpendulo kwimeko leyo 👍 1

All Replies (2)

more options

Isisombululo esiKhethiweyo

The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
more options

Problem now solved thankyou. Cause was the add-ons by Java Script updates