We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After moving TB Default Profile to a new laptop, TB on desktop Mac won't connect to profile. How "reconnect"?

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 7 views
  • Impendulo yokugqibela ngu jwalk7

more options

Purchased new MacBook Pro and wanted use Desktop TB with 900± email addresses and all options. Found/copied Default TB Profile but was unsuccessful installing on new MacBook Pro.

More serious, when I opened Desktop TB to use, get entry for new account.... i.e. TB isn't "seeing" or "finding" Profile.

HOW do I reconnect or "point" Desktop TB to Profile? Desperate... Thanks for your help!! Jack D Walker - Brea, CA

Purchased new MacBook Pro and wanted use Desktop TB with 900± email addresses and all options. Found/copied Default TB Profile but was unsuccessful installing on new MacBook Pro. More serious, when I opened Desktop TB to use, get entry for new account.... i.e. TB isn't "seeing" or "finding" Profile. HOW do I reconnect or "point" Desktop TB to Profile? Desperate... Thanks for your help!! Jack D Walker - Brea, CA

All Replies (2)

more options
more options

First time ever to use TB Help Forum, though have been using TB on Mac for many years. After searching Help and Troubleshooting, haven't found any help for my problem.

Jack D Walker