Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am upgraded to Firefox 6.0.2. i am still seeing the old version when i am logged in as an ordinary user the help ta says apply update(verrsion is 6.0.2) but if i press that it just restarts but the problem remains.

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu cor-el

more options

when i log into adminstrator account on my computer the browser is new. the upgraded version 6.0.2 works well only when logged in the adminstrator mode.

when i log into adminstrator account on my computer the browser is new. the upgraded version 6.0.2 works well only when logged in the adminstrator mode.

All Replies (1)

more options

Try to run the Firefox program once as Administrator (right-click: Run as Administrator) for that user.


If files already have been downloaded then you need to remove the files in the updates and updates\0 folder.
You can delete active-update.xml and maybe updates.xml as well if present.

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)