Cannot open HTML files on Win7 using FF 3.6.10 as default browser.
When I click on any HTML file in Windows 7 (64 bit, Ultimate) I get an error dialog that says "There was a problem sending the command to the program."
The only way I can open local HTML files is with IE as default browser - which I do not want.
I first noticed the error when clicking links in emails in Outlook 2010. But now it also happens on any local HTML file - like help files (help files that I really need to be able to easily read).
I have tried editing the registry (this solution found at http://www.raymond.cc/blog/archives/2008/03/25/fix-general-failure-when-open-link-or-url-from-outlook-and-windows-mail/) which temporarily fixed the problem, but would not work a second time to fix the issue as the change I made was still present in the registry, so nothing to do.
I tried making IE the default browser then making FF the default browser again, but that didn't work.
I tried checking the default program for HTML files in Win7, but that is set to FF.
I don't get it. This just started happening in the last 2 weeks or so.
The "This happened" drop-down below is not entirely correct. This happens whenever I click on a local HTML link or a link in an Outlook email. But, the "This happened" drop down does not have an option for "When I click a local HTML link".
All Replies (3)
I followed the directions at http://www.sevenforums.com/tutorials/9154-default-programs-associate-file-type-protocol.html for setting the default program to FF - but it still fails.
Windows 7 (64 bit, Pro) here - firefox 3.6.12 - "There was a problem sending the command to the program" when doubleclicking on htm/html - googled and tried the various solutions nothing seems to work - IE opens it fine - I cannot even drag and drop the file to FF Please help
( links in emails )
this is what fixed my issue with links in my windows live mail
in Firefox go to tools >options >advanced > general tab > at the bottom click the check now button to make sure Firefox is your default browser . if its not click yes to make it default now your links in emails should open in Firefox properly
Ilungisiwe