Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox will download (or send to Word) .docx files but not .doc files and the application settings are the same for both.

  • 1 phendula
  • 30 inale ngxaki
  • 7 views
  • Impendulo yokugqibela ngu Bas

langerr
langerr
more options

I have tried resetting the application settings for Word 1997-2003 -- browsing for my Word 2007 program, instructing Firefox to save the file, or to ask me what to do. In all cases, Firefox simply opens a new blank tab. I have also tried resetting the setting and closing then reopening Firefox.

I have tried resetting the application settings for Word 1997-2003 -- browsing for my Word 2007 program, instructing Firefox to save the file, or to ask me what to do. In all cases, Firefox simply opens a new blank tab. I have also tried resetting the setting and closing then reopening Firefox.

All Replies (1)

Bas
Bas
more options

Hello,

With firefox 4.0.1 I encountered this problem too. '.doc' files don't open the 'Ask Always' Popup asking either to open or save the fine.

This works fine for 'docx', 'ppt' or other file type.

I only encountered this problem since I upgraded to FF 4

My application setting for both Word extension type are the same.

Any solution to this?

Bas.