Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Secure connection Failed no option to bypass security

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu James

more options

My local library website has been flagged as a "secure connection failed". I found the information you provide that this error message has no exception to by pass. According to addition information that has been dug into states that prior to today I have visited the website 284 times. Of those 284 times or more I have not had any problem. Although I appreciate your helping me stay secure, I DO NOT appreciate you not allowing me to make the choice to allow you to maintain my security against my wishes. What should I do to access a library that I have been accessing for 20+ years?

My local library website has been flagged as a "secure connection failed". I found the information you provide that this error message has no exception to by pass. According to addition information that has been dug into states that prior to today I have visited the website 284 times. Of those 284 times or more I have not had any problem. Although I appreciate your helping me stay secure, I DO NOT appreciate you not allowing me to make the choice to allow you to maintain my security against my wishes. What should I do to access a library that I have been accessing for 20+ years?

All Replies (3)

more options

It is not the library, it is Mozilla. I loaded a different browser and it works just fine. Is there not a solution for this problem from Mozilla? I have been using this site for more than 20 years without a problem. I don;t need to be protected from it.

more options

Without knowing the site it could actually indeed be a site issue. Perhaps the certificate has expired or it does not support TLS 1.2 or 1.3.

Just because another browser loads the site does not automatically mean it is a problem with Firefox. If it is a site certificate issue then that could explain why Firefox gets an error and not other browser.

Firefox is the last browser that does a real-time revocation check as the others download a list from time to time so they will get the same error if website is not fixed soon.

Ilungisiwe ngu James

more options

You can check the library site yourself if you want. https://www.ssllabs.com/ssltest/analyze.html https://certificate.revocationcheck.com/ https://www.digicert.com/help/ https://ssltools.godaddy.com/views/certChecker

GoDaddy for example has been notorious for revoking certificates it seems.

Ilungisiwe ngu James