I can't download anything on Firefox even after disabling all of my extentions. Troubleshoot mode works, but I don't know why.
As I described in my subject, I can't download ANYTHING through Firefox, unless it's in troubleshoot mode. I know that troubleshoot mode disables multiple things, including all of your themes and extensions and add-ons. For example, I can't open my own files in my AOL or Gmail email and download them. I also can't download things from my Google Drive. (Unless I'm in troubleshoot mode.)
However, thinking that it must be one of my add-ons, such as my adblock or any other one (and I mostly just have an adblock), I opened Firefox normally and completely disabled all of my add-ons, but that did not fix the problem.
I also tried downloading things while I had my Antivirus briefly paused, but that didn't work either.
The only time I can download things is in troubleshoot mode, and I don't know what's causing the problem.
Isisombulu esikhethiweyo
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
All Replies (4)
It is still difficult to pinpoint the actual cause. This article may help. https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
Isisombululo esiKhethiweyo
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
Thank you TNorth for the information, and thank you FredMcD for the profiles information. Creating and using a new profile is what worked for me. Thanks again, I appreciate the swift replies also. Be well!
Glad to help. Safe Surfing.