Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't play any videos on Firefox 88

  • 5 iimpendulo
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu simple_simeon

more options

Like the subject says, I cannot play any kind of video from any website on Firefox 88.1.4 (Build #2015811035). I can't play YouTube videos (I get a playback error); I can't play Twitter videos (a circle spins in the middle for a moment and then nothing); I can't play tiktok videos in the browser (just loads forever) and videos from various other websites (sometimes it says that this mime type is not supported). This was a sudden occurrence, from one day to the next. I can't find any support articles to help.

I'm running a Samsung Galaxy S10e with Android 11.

Like the subject says, I cannot play any kind of video from any website on Firefox 88.1.4 (Build #2015811035). I can't play YouTube videos (I get a playback error); I can't play Twitter videos (a circle spins in the middle for a moment and then nothing); I can't play tiktok videos in the browser (just loads forever) and videos from various other websites (sometimes it says that this mime type is not supported). This was a sudden occurrence, from one day to the next. I can't find any support articles to help. I'm running a Samsung Galaxy S10e with Android 11.

All Replies (5)

more options

Hi

Do you have any add-ons installed?

more options

Seburo said

Hi Do you have any add-ons installed?

Unlock origin. That's it.

more options

Can you try with that add-on turned off or removed?

more options

Seburo said

Can you try with that add-on turned off or removed?

Nope. First I tried disabling it, and nothing changed. Then I tried removing it, still nothing changed. I'm still unable to watch any type of video.

more options

Update: I just updated the browser from the play store now everything plays again. Lucky me. Now I have Firefox 89.1.1 (Build #2015812947).