We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox "disappears" when I shut down MAC OS

Richard
Richard
more options

I have a new MAC and latest version of Firefox. Every time I shut down my computer, Firefox "disappears". It is no longer in the taskbar, and I have to download it again. Bookmarks are lost, except I have them saved on another device (iPhone). What am I doing wrong??

I have a new MAC and latest version of Firefox. Every time I shut down my computer, Firefox "disappears". It is no longer in the taskbar, and I have to download it again. Bookmarks are lost, except I have them saved on another device (iPhone). What am I doing wrong??

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This can occur if transferring the Firefox.app program file to the Applications folder is not successful. Can you review the steps in the following article to see whether it suggests doing anything different than what you've tried so far:

How to download and install Firefox on Mac

Better? Still having issues?