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Unhelpful "help"

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu Wayne Mery

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This is more a comment than a question. The problem with you guys is that you all think and speak like techies. You users aren't techies and don't understand what you are saying. If we get an answer to our question that we don't understand, there is no way to ask for clarification. Your "help" is worthless because who can look through thousand of questions to find what you want.

Instead of trying to figure out how to use the new version 78, I uninstalled it and went back to the old version. If it stops working I will look for an alternative, hopefully with "help" that is more helpful.

This is more a comment than a question. The problem with you guys is that you all think and speak like techies. You users aren't techies and don't understand what you are saying. If we get an answer to our question that we don't understand, there is no way to ask for clarification. Your "help" is worthless because who can look through thousand of questions to find what you want. Instead of trying to figure out how to use the new version 78, I uninstalled it and went back to the old version. If it stops working I will look for an alternative, hopefully with "help" that is more helpful.

Ilungisiwe ngu Wayne Mery

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@jjflynn

Is your question primarily about https://support.mozilla.org/en-US/questions/1299813 ?