Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Kaspersky tries to block Thunderbird startup -certificate error

  • 1 phendula
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu sfhowes

more options

Hello

Having read good reviews of Mozilla Thunderbird, I thought I would use it as my email application. However, whenever I start Thunderbird I get I warning from Kaspersky anti virus

'Invalid Certificate detected'.

“SSL connection with invalid certificate detected. Certificate issued for: pop3.tiscali.co.uk Certificate error: Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded. Application: Thunderbird”

I have followed the instructions in “Support kaspersky.com/Software compatibility/How to add the Kaspersky Lab root certificate to Thunderbird certificate storage” in order to import the certificate 'Kaspersky Lab Root CA.cer' 'to Thunderbird. However, I am still getting the same warning message when I start Thunderbird – how can I prevent this warning from popping up?

Barry Pilkington

Hello Having read good reviews of Mozilla Thunderbird, I thought I would use it as my email application. However, whenever I start Thunderbird I get I warning from Kaspersky anti virus 'Invalid Certificate detected'. “SSL connection with invalid certificate detected. Certificate issued for: pop3.tiscali.co.uk Certificate error: Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded. Application: Thunderbird” I have followed the instructions in “Support kaspersky.com/Software compatibility/How to add the Kaspersky Lab root certificate to Thunderbird certificate storage” in order to import the certificate 'Kaspersky Lab Root CA.cer' 'to Thunderbird. However, I am still getting the same warning message when I start Thunderbird – how can I prevent this warning from popping up? Barry Pilkington

All Replies (1)

more options

You should disable Kaspersky's scanning of secure (SSL) connections, and exclude the TB profile folder from the email scanning option.

https://forum.kaspersky.com/index.php?/topic/371162-how-to-disable-ssl-interception/