Firefox 72 causes Add-Ons to stop running while still enabled
Firefox 72.0.1 and 72.0.2 have the same issue, so the latest release did not solve it. My add-ons all stop working, or seem to time out somehow, while still showing as enabled. Removing and then "Undo Remove" of the add-ons restarts this new timeout clock/fixes the problem, but it's extremely frustrating and ineffective.
- This did not happen prior to 72.0.1.
- The add-ons do retain my settings even while timed out/stopped/somehow broken, so they are not actually disabled during these outages.
- This affects all add-ons, so it is not a problem with any one specific add-on.
All Replies (2)
Might be worth submitting as a bug, does the same thing happen in Developer (73) or Nightly (74)? https://www.mozilla.org/en-US/firefox/developer/ https://www.mozilla.org/en-US/firefox/channel/desktop/#nightly
Let me know
What security software do you have ?
This can be caused by a problem with the extensions registry files in the profile folder.
If it happens again:
Try to to reset the extensions registry and rename extensions.json (extensionsOLD.json) and rename/remove previously used extensions files like extensions.ini and extensions.sqlite when present and rename/remove compatibility.ini in the Firefox profile folder to invalidate caches with Firefox closed.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/Profiles
New files will be created when required.
See "corrupt extension files":