flash update
I received a notification to update the Flash Player on Firefox. It doesn't look official so I did not click install. The manner in which it behaved after I tried to get rid of it confirms my suspicion that it's a scam. Upon clicking the hyperlink that says "Do not show this notification again" a banner appeared at the top left of the click asking me to allow the update. I clicked no but it continued to appear. In fact, it appeared multiple times until closing Firefox thru the task manager. However, when I opened Firefox afterwards the same prompt to upgrade Flash appeared right after opening Firefox. I can't stop this so I have stopped using Firefox. I checked the regular Firefox upgrade dialog thru about Firefox. It upgraded Firefox to version 67.0.2 with no Flash player update Then I ran a Malwarebytes scan. The result was "no threats detected." Have other users faced this problem? What should I do?
Isisombulu esikhethiweyo
Flash is a plugin, not a Firefox or Mozilla program.
. Whenever you get a message / popup that software / files need to be updated;
DO NOT USE ANY OF THE PROVIDED LINKS
While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}
You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery
Help us safeguard Mozilla’s trademarks by reporting misuse {web link}
For over a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update
Funda le mpendulo kwimeko leyo 👍 2All Replies (3)
Isisombululo esiKhethiweyo
Flash is a plugin, not a Firefox or Mozilla program.
. Whenever you get a message / popup that software / files need to be updated;
DO NOT USE ANY OF THE PROVIDED LINKS
While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}
You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery
Help us safeguard Mozilla’s trademarks by reporting misuse {web link}
For over a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update
A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
Note that there was a recent Flash update (32.0.0.207), but Flash has never been part of Firefox and Flash will always have to be updated via Flash itself or via the Adobe website.
- https://get.adobe.com/flashplayer/otherversions/
- https://helpx.adobe.com/security/products/flash-player.html
If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.
- only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla and never via a pop-up or link on a web page.
- plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
See also: